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Can I file RTI with SBI ITRO

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SBI ITRO has made errors in the IT refund of my Father's IT return - he has not received the full tax refund due. Despite several emails to the department , they have not responded. Can I file a RTI with SBI ITRO asking for information on why the full tax refund has not been paid and seek resolution on the same?

posted Jul 3, 2021 by Ravindra Bhat