May I apply rti for reliance telecommunications to not pay balance as per offer. And if I call its customer care they say will be refunded in 24 hr. but 24 never comes and they are also cheater and many more problems are there like this with reliance.
RTI Act is not applicable to private entities/organisations. Reliance Communications is a private company and is thus not covered under the RTI Act. The appropriate remedy would be to send them a legal notice and further pursue in the consumer forum as your query relates to deficiency in consumer services.