RTI for parcel from US

  • I am expecting a parcel from USA via (www.usps.com). My friend has shipped this parcel. Since May 10, it is showing that it is awaiting for Custom Clearance.

    Can we file an RTI to find the reason for delay and if there is anything we are required to do to get the clearance ?

  • RTI Experts


    The customs department is a public authority and the RTI Act is applicable to it.

    If you can provide the relevant details of the parcel and establish your identity in terms that the parcel is being addressed to you, the information may be disclosed. You could obtain information regarding the status of its clearance and the reasons why it has not been cleared and the procedural formalities that are needed to be completed if anything remains incomplete. Under Section 2(f) of the RTI Act, you could obtain copies of the relevant documents and records.

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